What's New in TrainerCentral



Manage your learners' progress using Groups


Do you want to categorize learners in one place? With the Groups feature, you can organize learners into specific groups, assign moderators, and track their progress with ease.

Learn more about the Groups feature


No more repetitive test creation


Say goodbye to repetitive test creation. You can now save time and effort by downloading the test and reusing it within the lesson, chapter, course, or academy.  

Learn more about the downloading test

Analyze an individual learner's performance report


Do you want to get insight into an individual learner's test performance? You can now export the individual learner's test report and analyze it thoroughly.

Learn more about the exporting test report 


Create a more informed learning environment


You can now set the estimated course duration for your courses. This feature will help learners get a fair idea of how long it will take to complete the course and prepare accordingly. Once configured, the course duration will be displayed on the course landing page and across all course and sales widgets. 

Learn more about the course duration


Manage your learners’ test attempts


With the edit test attempt count feature, you can determine the number of times your learners attempt a test and edit how many attempts you want to give them based on their test performance.  

Learn more about the edit test attempt count

Enhanced scheduling for recurring sessions


We’ve added more flexibility in scheduling options for recurring sessions. You now have a simpler and more accurate scheduling process.

Learn more about recurring sessions

Mercado Pago is now supported in TrainerCentral


Mercado Pago is now added to the list of supported payment gateways in TrainerCentral. Trainers from countries such as Argentina, Uruguay, Mexico, Colombia, Chile, Brazil, and Peru can configure for seamless transactions. 

Learn more about the configuring payment gateway here



Recording consent


As part of our efforts to comply with GDPR, we have implemented a notification for attendees and other trainers to protect their privacy before being recorded in the session. They can either give their consent to the recording and stay in the session, or opt to leave the session if they do not wish to be recorded.

Learn more about recording consent

Disable reaction for attendees


Do you want to conduct a session with more focus and fewer distractions? You can now use the "Disable reaction for attendees" option in the settings to disable the reaction icon from your attendee's screen.

Learn more about disabling reactions in settings


Picture-in-Picture mode in your session


We’ve rolled out this new feature that allows you to multitask during the live session. With this feature, you can stay connected and engaged with the session in a floating window while using other browsers and applications. Additionally, you can receive notifications about the learner's activities above the floating window.

Learn more about the Picture-in-Picture feature

Additional payment methods supported in Stripe


Now, with the Stripe payment gateway, we support various payment methods including credit card, bank transfer, iDeal, giropay, Bancontact, and Sofort for learners worldwide to pay with ease.

Learn more about the stripe supported payment methods


Add a QR code to your learner's certificate

We’ve implemented a QR code in the certificate editor to enhance the user experience. You can add this QR code to your learner's certificate. Anyone scanning this code will be redirected to the certificate verification page, where the learner's certificate will be displayed with all credentials.

Learn more about the QR code in the course and session here

Zip format support in handouts and reference materials

We’re supporting zip format in reference materials and handouts in your courses and live workshops. The zip format helps you compress one or more files together, reduces file size, and makes it easy to transfer.

Learn more about the zip format support in the reference materials, course handouts, and live lesson handouts


Introducing the latest version of the TrainerCentral Learner app

We’re thrilled to introduce the latest version of the TrainerCentral Learner app, now accessible for both Android and iPhone users. This enhanced app empowers your learners to easily access their courses and live sessions. With the app, learners can conveniently view course content, update their profiles, submit assignments, take tests, engage in interactive live sessions, and download certificates, all from the convenience of their smartphones.

Learn more about TrainerCentral Learner app here

Set a purchase limit on tickets

As an admin, you can now set a limit for the learners’ ticket purchases. This helps you manage and plan your sales strategies.

Learn more about setting the purchase limit on Free Ticket, One-Time Payment, Subscription Ticket, Payment Plan, and Part Payment here


White-label your academy

Showcasing your custom logo throughout your academy website is important for branding. White-labeling your academy's logo on the admin’s and trainers’ screens will reinforce your brand value.

Learn more about white labelling here

Set up custom gateways

Is your preferred payment gateway not listed as an option in TrainerCentral? Don’t worry, you can integrate your own custom payment gateway with your academy. You can set up the integration and start receiving your payment directly. 

Learn more about custom gateways here

Enhance the user experience in the screen share feature

The screen share feature is enhanced for a better user experience. The focus on the attendees will be undivided even while sharing your screen. The minimize, drag, and drop options will let you place the screen share window in the preferred place.

Learn more about the enhanced screen share feature here


New certificate editor

We’ve upgraded our certificate editor with new functionality. The certificate editor comprises five components: Elements, Fields, Images, Background, and Validation, providing effective and efficient customization options. This carefully designed certificate editor offers easy customization and visually appealing certificate.

Learn more about the certificate editor in courses and live workshops here

Library for certifications

The library is the storage place where admins can store their files, images, polls, and session recordings. In TrainerCentral's new certificate library, you can design and store certificate templates with ease. The customized certificates can be mapped to courses directly from the library.

Learn more about manage your library certification here

Certificate verification page

Your learners can showcase their certificates on LinkedIn or other social media platforms. The certificate's authenticity can be verified by accessing the certificate verification webpage. All certificates offered through academies powered by TrainerCentral can be verified on this page. 

Learn more about certificate verification here 

Integrate the PayPal payment gateway in your academy

TrainerCentral now supports the PayPal payment gateway, allowing learners to make secure and seamless transactions over the internet. We can now offer support for payments through a variety of gateways, including PayPal, Razorpay, Stripe, Paytm, Forte, and Authorize.net.

Learn more about configuring payment gateways in your academies here



Enjoy a new enrollment flow

Enrollment in your academy has never been easier. After enrolling, learners can instantly access their favorite courses and sessions. To ensure additional security, account verification will be mandatory during subsequent sign-ins.

Learn more about the new enrollment flow here

View all of your assignments in reports

Gone are the days of viewing assignment-wise reports. Now, you can opt for “All” in the assignment category and view all of the assignment reports under the course in single action.

Learn more about the viewing all assignments in reports here

Enhance your assignment feedback with color

From now on, your assignment comments can be highlighted with colors. Yes, we have incorporated a rich text editor in the assignment comments section, which will allow you to format your content, insert images, and enjoy an enriched user experience.

Learn more about incorporating a rich text editor to assignments comments in report here

Share approval of microphone, camera, and screen share requests with all your trainers

Say goodbye to the hassle of managing microphone, camera, and screen share access for your attendees. Now, all your trainers are given the privilege of giving that access to attendees, too.

Learn more about your trainers giving mic/camera access to attendees


Revamped test settings


Test settings have been revamped, with added emphasis on displaying test results with greater detail. You can now customize the display of learners' test results according to your specific needs. In this release, you can shuffle the answer choices, allow learners to retake tests only when they fail, and allow the display of customized test results based on the learner's pass and fail.
Learn more about Test settings


Configure taxes for the United States and Canada



Here is a huge announcement for trainers in the United States and Canada. You can now configure taxes for your course ticket based on your location. With this, you can provide a seamless and transparent purchasing experience for your learners, while ensuring tax compliance and a simplified accounting process. 

Learn more about configuring taxes for the United States and Canada


Enable the microphone and camera for all attendees


enable-mic-and-cameraHow many times have you had to grant mic and camera access to all of your participants individually?
Now you can grant access in bulk. With just one click, you can grant mic and camera access to all of your learners.

Learn more about enabling microphone and camera access for all attendees

Choose a video layout



Make your session more engaging by choosing a video layout from multiple options that aids the session well.

Speaker view: This view highlights the person currently speaking in the center of the screen.

Grid view: This view shows participants (a maximum of 20 on a page) in equal-sized blocks.

Grid dynamic view: In this view, the stream of your participants (a maximum of 20 on a page) is adjusted to fill the entire screen.

Learn more about different video layouts

Spotlight your speaker


spotlightedGive your keynote speaker the participants' undivided attention throughout the session. In focus mode, you can spotlight specific participants, and their video will be displayed in the center of the screen for all of the other participants to see.

Learn more about spotlight feature

Focus Mode


If you want to eliminate distractions for your learners, you can choose this feature. In this mode, videos of trainers and other spotlighted participants will be visible, while videos of other participants will not be visible. 

Learn more about focus mode

Add a virtual background


virtual-backgroundThis feature comes in handy when it comes to protecting your privacy. The virtual background feature helps you mask your surroundings and adds custom backgrounds to your video that will help filter out any distractions during your training session.

Learn more about virtual backgrounds

Hold everyone in a waiting room


waiting-roomHow effective would it be to control your paticipants' entry into a session?

You can now hold your audience in the waiting room for a duration that you specify, and allow them into the session once you're ready.

Learn more about the waiting room

Pin a video


pin-screenWant to keep track of a specific participant during a live session?

You can now pin their video to the center of your screen, while other participants' videos will be shown in your side pane. The effect of pinning a video will be visible only to you and doesn't affect the other participants' view. 

Learn more about pinning a video


View Raised hands


Now your learners can grab your attention by using the raise hands feature. You can then tend to their needs or answer their questions. Learn more about Raise hand feature

Have fun with reactions


reactionYou can now share your emotions and nonverbal feedback using emojis. This will keep the session engaging and fun. Learn more about Reactions feature


Sales Report and Transactions



There is some good news for admins who want to track their learners' purchases and the academy's overall revenue. We have added a new tab, Sales, to provide sales reports and transaction history.


Under this tab, you can view the total number of learners who bought the product in your academy, their purchased tickets, their active tickets, and their product status.


View the academy's complete transaction history under this tab. You can check the product's price, the coupon amount applied, the tax levied on the product, and more.

Learn more about sales reports and transactions

Time-based tests to improve effectiveness



You can now incorporate a timer into your test to ensure that all of your learners complete their test within the specified time. When the timer is on, learners can experience the seriousness of the test, so they’ll be more focused and able to ignore any distractions.

Learn more about time-based tests here.